You can cancel or modify your order on set designs within 48 hours of purchase and
within 24 hours of products purchased from especially4u segment. Any amount
paid will be credited into the same payment mode using which the payment was
made.

Yes, You can modify the shipping address of your order within 24hours of purchase,
by updating it under 'change address' option which is available under ‘My
order’ section of website/m-site.

Tap on “My Orders” section under the main menu of your wesite/m-site and then
select the item or order you want to cancel.

If you had selected Cash on Delivery, there is no amount to be refunded because
you haven't paid for your order. For payments made via Credit Card, Debit Card,
Net Banking, or Wallet you will receive refund into the source account within
7-10 days from the time of order cancellation. 

TMF provides FREE shipping on all orders above Rs. 599 in India. A shipping charge
of Rs. 50 is payable only on orders below Rs. 599.

•You can apply for an exchange for your order within 24 hours after an order has been delivered. We have a reverse pick up facility for most pin codes.

•Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website/m-site.•If you wish to exchange products from a combo pack, the whole pack will have to be sent back to us. Partial returns aren’t accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on Whatsapp or email us on tedhimedhifamily@gmail.com

•Gift wrapping charges are non-refundable and we will not be able to gift wrap any exchanges requested.

•Products ordered from especially4U segment cannot be exchanged or returned.

•Fragile Items like Coffee Mugs cannot be exchanged or returned. We promise to deliver the best quality. However if you have received broken products please Whatsapp us or email us on tedhimedhifamily@gmail.com

TMF strives to provide you with best quality T-shirts
and our designers and illustrators will ensure that the illustration created
will be as real as an illustration can be.

•Customers can return their order within 24 hours after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self-ship the product(s).

•Fragile items like mugs, we may refuse returns. Defective products need not be sent back to us, unless confirmed by the Customer Care Team. If you have received a defective product, send us images at tedhimedhifamily@gmail.com and we will get back to you. Once confirmed by the Customer Care Team the refund will be provided either into your bank account or the payment source as per your convenience.

•If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on Whatsapp or email us on tedhimedhifamily@gmail.com

•Products from especially4U segment are non-refundable.

•we cannot offer you return/exchange on the T-shirts custom created for you. kyonki Innpe aapka naam likha hai.

•Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.

To return your order, you will need to log in to your account and follow the steps:

•Go to 'Orders'

•Click on the return button next to the product you want to return.•Select the reason for return from the dropdown.

•Select the mode of return as reverse pick up or self shipping.

•In case your pin-code is serviceable for a reverse pick up, kindly confirm the address and contact number.

•Click on the acknowledgment box and submit your return request.

•In case your pin-code is non serviceable for the reverse pick up facility, we request you to self-ship the product to us.

Once we receive this request, someone from the courier
partner's team will arrive at the address for a pickup within 2 business days.
After the product is picked up, the complete amount will be refunded to the
source within 7 working days. Please ensure the product(s) and the tags are
intact on the product(s) for it to be accepted by the courier company.

In case your pincode is non-serviceable for reverse pick-up, please courier the product
to the following address:

Tedhi Medhi Family

D-296, Lower Ground Floor, Sarvodaya Enclave, New Delhi 110017

Please ensure the items are packed
securely to prevent any loss or damage during transit. All items must be in
unused condition with all original tags attached and packaging intact. Within
48 hours of receiving the product(s), the complete amount will be refunded to the
payment source.